Processing Time
All orders are processed within 1–3 business days after receiving your order confirmation email. You will receive a notification once your order has shipped.
Please note: During peak seasons or promotional events, processing times may be slightly extended.

Shipping Coverage
We currently ship within the continental United States only.
We do not ship to the following areas:

  • Alaska (AK)

  • Hawaii (HI)

  • U.S. territories (Puerto Rico, Guam, American Samoa, U.S. Virgin Islands, Northern Mariana Islands)

  • Remote islands or military addresses (APO/FPO/DPO)

Shipping Rates & Delivery Times

Shipping Method Estimated Delivery Time Cost
Standard Shipping 3–7 business days Free on orders $35+ or $5 flat rate
Expedited Shipping 2–3 business days Calculated at checkout

🚚 Free Standard Shipping on all U.S. orders over $35.

Order Tracking
Once your order has shipped, you will receive an email with a tracking number. Please allow 24–48 hours for the tracking information to become available.

Shipping Delays
We are not responsible for delays caused by the shipping carrier or customs. However, we are committed to helping you track and resolve any issues. If your order is delayed, feel free to reach out to us at support@auromuse.com.

Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery. We will work with you to offer a replacement or refund as appropriate.

Incorrect Address
Please double-check your shipping address before placing your order. We are not responsible for orders shipped to incorrectly entered addresses.